Frequently Asked Questions
Frequently Asked Questions
When will my order ship?
Orders are processed within 1–3 business days. Once shipped, you’ll receive an email with your tracking number. You can also check your status anytime using our Order Tracking page.
How long does shipping take?
Standard shipping typically takes 3–7 business days depending on your location. We ship from Atlanta, GA.
Do you offer international shipping?
Currently, we only ship within the U.S., but we're working on international options. Stay tuned!
Can I change or cancel my order?
If your order hasn’t shipped yet, please email us at info@enyoraskin.com as soon as possible and we’ll do our best to accommodate your request.
Are your products safe for sensitive skin?
Yes! Our products are made with clean, gentle ingredients. However, we always recommend patch testing before full use to ensure compatibility with your skin.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email. You can also use our Order Tracking page.
What is your return policy?
Due to the nature of our skincare products, all sales are final. If there’s an issue with your order, please reach out and we’ll make it right.
How do I use the Glow Luxe Bars?
Wet the bar, lather in your hands or directly onto the skin, then rinse off thoroughly. Let the bar dry between uses to extend its life.
Still need help? Contact us at info@enyoraskin.com and our team will get back to you within 24–48 business hours.